ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service | Simplilearn
UDAO
About this course
This course explores how to integrate ChatGPT into customer service operations, covering its capabilities in delivering personalized support, automating responses to common inquiries, and enhancing customer satisfaction. Learners will gain hands-on experience in programming ChatGPT to effectively assist in areas such as order tracking, handling account issues, and providing product information.
What you should already know
Basic understanding of customer service principles and familiarity with AI-driven technologies.
What you will learn
By the end of the course, learners will be equipped to implement ChatGPT as a customer service assistant, streamline communication processes, and improve overall customer engagement.