Conflict Resolution Skills
UDAO
About this course
This course provides essential strategies and skills for resolving conflicts effectively in both personal and professional settings. It covers communication techniques, emotional intelligence, negotiation tactics, and problem-solving strategies to manage and resolve disputes.
What you should already know
No prerequisites required, suitable for anyone seeking to improve their conflict resolution skills.
What you will learn
Learners will be equipped to handle interpersonal conflicts, mediate disputes, and foster a collaborative environment.