Salesforce Tutorial For Beginners | Introduction To Salesforce | Salesforce Training | Simplilearn
UDAO
About this course
This course provides a comprehensive introduction to Salesforce, focusing on the different editions available, customization options, and essential features for successful CRM management. Learners will explore how to navigate the platform, streamline the user experience through homepage and tab customizations, and understand sales tracking, customer case management, and marketing effectiveness within Salesforce.
What you should already know
Familiarity with basic CRM concepts and a willingness to learn Salesforce functionalities is recommended.
What you will learn
By the end of this course, learners can expect to confidently choose and implement the appropriate Salesforce edition, customize their Salesforce environment, and manage user accounts effectively for optimal CRM performance.